An Animated Look at Why E-Mail Is Broken
The interactive animation below accurately describes the state of my e-mail situation, in this, my 13th year with the medium:
Over the last couple of years, I’ve gone from someone who returns 99% of e-mails — and relatively quickly — to someone who routinely takes days, weeks, and sometimes even months to return certain mails, recently resorting to instant deletion just to avoid the buildup.
I’ve tried to figure out how to best express the dynamics of the situation in words, but an animated illustration seemed to get the point across much better, so this weekend, I whipped out Flash for the first time in about a year. The end result is kind of soothing actually… turn spam off, slide the top to “Fast”, and slide the bottom to “Manageable”. Now that’s e-mail nirvana… something I’ll never achieve.