Excerpt from a conversation I just had at my local Blockbuster Video store:
Clerk: “You’re not in our system. Have you rented here in the last three months?”
Me: “Ummm, no, it’s probably been about six.”
Clerk: “We’ll have to ask you to fill out an application for a new account then.”
Me: “You mean you just delete accounts if people don’t rent for three months?”
Me: “Why would you ever do that?”
Clerk: “You know… to keep the database small.”
Somehow I don’t think Blockbuster will have to worry about that for too much longer.