First of all, I apologize for the miscommunication that
contributed to your frustration. We write every response with an
intention to provide a resolution.

At the moment, we do not currently offer the feature you’ve described. Please be assured that we will keep your concern in mind as we improve the Yahoo! Mail service.

Thank you again for contacting Yahoo! Customer Care.

Regards,

(Yahoo Tech)
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Sooooooo. . . It looks like we can all look for more of the same ambivalence from Yahoo regarding this matter.

To: “Yahoo Finance Administration”, finance-admin@yahoo-inc.com,
mail@yahoo-inc.com,
quotes@yahoo-inc.com,
account-security@cc.yahoo-inc.com

Back in june, I sent in a feedback about the MAXIMUM non-login interval of 24 Hours before requiring another password login. NOT ONCE, did I receive an intelligent answer even indicating that someone had ever READ my input. No, all I got were canned responses asking if I had error messages, problems logging in, how to request a new password, etc., etc.
I just checked again, and find that you have not changed the “Prompt for Password” interval to any frequency longer than “Every Day”. Here is a copy of my original question. Let’s hope that someone can give me an intelligent answer this time. . .

*****************************************
THE ORIGINAL QUESTION (from 12 June 2006):

Auto-Generated Response did not answer the question:

Why the change to require logins within 24 hours? Why don’t you at least add a weekly option to the pop-down menu and let the user decide how often they think they need to do a security login? Having to log in every 24 hours is a royal pain in the ass – it’s not like I have any national secrets that need to be protected.
*****************************************
14Jun2006:

(Yahoo Tech):
I thought my question was clear enough. Recently, some changes have been made to the Yahoo portfolio/finance pages. One of these changes has been to logging in, in that unless a user has logged in within the past 24 hours, they must again enter a login password. This has never been the case before, and I have used the Yahoo portfolio for at least the past 9 years. My question was why isn’t there an option for the user to select how often THEY want their most recent login to expire? Some people might want their login timeout to be a short period of time, while other people (like myself) do not need the added security of having to log in again every 24 hours. I suggested that there be an entry in the dropdown menu for a weekly timeout, which would probably kill 99% of the complaints about having to login again, since most people probably go online at least once a week.
*****************************************
20Jun2006:

Why doesn’t somebody ever read user feedback? My Original question, which, as of now, still hasn’t been answered or even remotely addressed:

Recently, some changes have been made to the Yahoo portfolio/finance pages. One of these changes has been to logging in, in that unless a user has logged in within the past 24 hours, they must again enter a login password. This has never been the case before, and I have used the Yahoo portfolio for at least the past 9 years. My question was why isn’t there an option for the user to select how often THEY want their most recent login to expire?
Some people might want their login timeout to be a short period of time, while other people (like myself) do not need the added security of having to log in again every 24 hours. I suggested that there be an entry in the dropdown menu for a weekly timeout, which would probably kill 99% of the complaints about having to login again, since most people probably go online at least once a week.
*****************************************
27Jun2006:

Excuse me, but my question has no relation at all to secret questions, date of birth, etc., and your ability to answer my question should have no bearing on whether or not you have this info. I don’t believe that I ever entered a birthdate or a secret question for my Yahoo account anyway, since it has existed for at least 9 years. My question was very simple to answer if anybody ever took the time to read it:

Why isn’t there an option for the user to select how often THEY want their most recent login to expire? Some people might want their login timeout to be a short period of time, while other people (like myself) do not need the added security of having to log in again again every 24 hours. I suggested that there be an entry in the dropdown menu for a weekly timeout, which would probably kill 99% of the complaints about having to login again, since most people probably go online at least once a week.

Original Message
From: “Yahoo! Mail”
To: xxxx
Sent: Sunday, 25 June 2006 23:12
Subject: Re: Feedback – Other

> Hello,
>
> Thank you for writing to Yahoo! Mail.
>
> We really appreciate your patience in this matter and apologize for the
> delay due to verification formalities. We appreciate you writing us
> regarding this issue. In order to help us ensure the integrity and
> security of your account, we would like to verify your account
> information. This helps us confirm your account ownership. We will not
> be able to discuss account related issues or perform technical
> troubleshooting within your account without proper account verification.
>
> Please provide all of the following information:
>
> 1. Yahoo! ID – You have this as part of the feedback subject
> 2. Please provide BOTH pieces of information below:
> * zip or postal code – xxxxx
> * alternate email address – there is only one email address:
>
> 3. Please provide at least one of the following:
> * secret question and answer associated with this account – I have
> never provided a secret question and/or answer to my knowledge.
> * date of birth
>
> Once we have successfully verified this information, we will be happy to
> assist you.
>
> Thank you again for contacting Yahoo! Customer Care.
> Regards,
>
> (Yahoo Tech)
> Yahoo! Customer Care
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After I received this last response, I gave up 3 months ago.

Maybe, just maybe, if enough people E-Mail them, they may listen, but don’t count on it. . .

For any of you who have been contemplating the following, don’t bother:
I used BBEdit to manually edit the cookies preferences list for my browser (Safari on OS X). Even though I could locate several cookies related to finance.yahoo.com, it seemed to ignore the date change I made. It didn’t prevent me from logging in, and it didn’t log me out. it just expired as usual after 24 hours.

I guess I’ll look in to Google.

At one point you could poll your different stock trading accounts into Yahoo! (which was really cool) but they killed that service a couple years ago.

i’d say go with Google Finance. there’s something about using it that is very satisfying..

So, I basically kept my accounts at the free sources on the web and now read them through an application that keeps all my passwords, automatically logs on and also filters out all the rubish; a filtering mini-browser.

http://www.davidincyberspace.com/projects

I still look at Yahoo! Finance, but only when I’m curious certain data that aren’t included no Google, like the current bid/ask spread of a particular stock, or the dividend/yield.

I’m a big fan of Google finance. It does a really good job of integrating news items into the stock history, although it sometimes throws in some odd news picks. I also have used TD Ameritrade (formerly Ameritrade, then formerly Datek on account of mergers), and I really like how comprehensive the portfolio view is – but I think you have to be investing with them to have access to those tools.